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RockMount AI

ROCKMOUNT AIBack to site

Legal

Privacy Policy

Last updated: 1 April 2025

1. Who We Are

RockMount AI Ltd ("RockMount AI", "we", "us", or "our") is a company registered in England and Wales. We provide intelligent automation and AI operations services to enterprise clients in the United Kingdom.

We are the data controller for the personal data described in this policy. If you have any questions, contact us at the details provided in Section 9.

2. What Data We Collect

We collect the following categories of personal data:

Full nameSubmitted via enquiry form
Company nameSubmitted via enquiry form
Email addressSubmitted via enquiry form
Phone numberSubmitted via enquiry form (optional)
Message contentSubmitted via enquiry form
IP address / browser dataAutomatically via server logs and analytics
Cookie preferencesStored locally in your browser

We do not collect sensitive personal data (special category data) and we do not knowingly collect data from individuals under the age of 18.

3. How We Use Your Data

We use your personal data for the following purposes and rely on the stated legal bases under UK GDPR:

Responding to your enquiryLegitimate interests / pre-contractual steps
Managing our client pipelineLegitimate interests
Improving our website and servicesLegitimate interests
Complying with legal obligationsLegal obligation

We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Cookies

We use essential cookies to ensure the website functions correctly. We also use analytics cookies to understand how visitors interact with our site, only when you have provided consent via our cookie banner.

You may withdraw consent at any time by clearing your browser cookies. Your preference is stored in your browser under the key rm_cookie_consent.

We do not use advertising or tracking cookies for third-party marketing purposes.

5. Third-Party Services

We use the following third-party processors to operate our service:

ProcessorPurposeLocation
NotionStores enquiry submissions in our internal CRM databaseUnited States (Standard Contractual Clauses apply)
VercelHosts and serves this websiteUnited States / EU (SCCs apply)

All third-party processors are bound by data processing agreements and are required to handle your data in accordance with UK GDPR.

6. Data Retention

We retain enquiry data for up to 24 months from the date of submission, or for as long as required to fulfil the purpose for which it was collected. After this period, data is securely deleted.

Server log data is retained for up to 90 days and then automatically purged.

7. Your Rights Under UK GDPR

As a data subject, you have the following rights:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your personal data
  • Right to restriction — request that we restrict processing of your data
  • Right to object — object to processing based on legitimate interests
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to withdraw consent — where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 9. We will respond within 30 days.

8. Complaints

If you believe we have not handled your data lawfully, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through our enquiry form:

RockMount AI Ltd — Registered in England & Wales

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will update the "Last updated" date at the top of this page when changes are made. Continued use of our website after any update constitutes acceptance of the revised policy.